Start with the exact childcare brief

Write down the children’s ages, the dates, preferred hours, location and what “care” means for your family. A short villa booking may need completely different support from a full-day nanny arrangement.

Ask how the booking process works

Parents should know what happens after an enquiry, when availability is checked, when a caregiver is confirmed and which step makes a booking final. Clear process reduces avoidable surprises.

Think about location and transport

Bali is geographically diverse. A caregiver who is a practical fit for one area may not be the right operational fit for another. Share the villa, hotel or area as early as possible.

Be specific about your children’s routine

Useful detail includes nap times, meal preferences, swimming expectations, bedtime routines, activities, languages and any household rules. The more specific the brief, the easier it is to coordinate a suitable match.

Choose clarity over vague promises

Families should receive factual information about services, booking status, caregiver profiles and next steps. Avoid providers that blur the difference between an enquiry, a tentative option and a confirmed booking.