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Privacy Policy

Last updated: October 11, 2026

Bali Sunshine Babysitters ("we", "us", "our") respects your privacy and that of your family. This policy explains what information we collect when you enquire about or book our services, how we use it, and how we keep it safe.

1. Information We Collect

When you contact us or submit a booking request, we may collect:

  • Your name, phone number and email address
  • Your accommodation or event location
  • Requested dates and hours of care
  • The number and ages of your children
  • Any allergies, medical needs, or special requirements you share with us so we can match a suitable caregiver

2. How We Use Your Information

  • To match your family with a suitable, available caregiver
  • To communicate with you about your booking via WhatsApp, phone or email
  • To prepare our caregivers with what they need to care for your children safely
  • To improve our services and respond to enquiries

3. How Booking Requests Are Sent

Our online booking form does not store your information on a server. When you submit the form, it opens a pre-filled message in WhatsApp or your email application for you to send directly to our team. From that point, your information is handled the same way as any other WhatsApp message or email you send us.

4. Information Sharing

We do not sell your information. We share the details of your booking only with the caregiver assigned to your family, to the extent necessary to provide safe and appropriate care.

5. Data Retention

We retain booking-related communications for as long as reasonably necessary to provide our services, respond to follow-up questions, and meet our own record-keeping needs.

6. Children's Information

Information about children is provided to us by a parent or legal guardian for the purpose of arranging childcare. We use this information solely to provide safe, appropriate care and for no other purpose.

7. Your Choices

You can ask us to update or delete information you have previously shared with us at any time by contacting us using the details below.

8. Contact Us

This page is a general template and is not legal advice. We recommend having it reviewed by a qualified professional to make sure it meets your business's obligations.